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Premium lincense over before the time it should

diegomsch1
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February 11, 2025

By what I understood I paid in July 2024 and only should be charged again in July 2025.

Don't understand what happened because it says that premium has unlimited colaboratores and goes for 1 year

Screenshot 2025-02-11 at 09.55.32.png

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DiMaggio Tucci
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February 11, 2025

Sorry for the confusion. If a user is added on more than 1 board in Trello Premium, you need to pay for a seat for that user. "Unlimited collaborators" refers to the amount of people that can be added to the workspace as a technical limitation. It does not mean that those users are free. They are only free in certain scenarios

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