The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Payment Confirmation for Trello Premium Subscription

Fabio Luiz Souza
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 6, 2025

 

 

Dear Trello Support Team,

I hope this message finds you well.

I am writing to inform you that I have made the payment for the Trello Premium subscription, but the payment is not reflected on my account. The amount of R$ 724.54 BRL has been debited from my credit card ending with 4837.

Could you please verify the payment status and provide assistance in activating my subscription?

I look forward to your prompt response. Thank you for your attention and support.

Best regards,

 

Fábio Luiz Souza

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 10, 2025

Hello, Fabio

Welcome to the community! I noticed that you raised a ticket with our CA team, and they have already responded to you. I will close this ticket to ensure that sensitive data isn't shared here.


Kind Regards
Alisson
Trello Team

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events