Sempre recebi notificação tanto no aplicativo, quanto no computador. Mas agora elas simplesmente pararam de aparecer e preciso sempre entrar no trello pra vê se tem alguma mensagem ou alguma movimentação da equipe.
O que podemos fazer? Isso está afetando bastante o rendimento da equipe
Hi @Flora Araujo ,
When did you first notice this? Has it been going on for a while now (a couple of days) or just today?
I use Trello, but only privately, and I'm not collaborating with anyone, so I cannot really say much about notifications, as I don't use them that much. 👀
Cheers,
Tobi
Oi! Já vai fazer uns dias que notamos isso, achávamos que era algum bug do aplicativo e que atualizando voltaria, mas ainda assim não voltou.
E a notificação de todo mundo da equipe fica ativa. Já tentamos de tudo e não conseguimos falar diretamente com o suporte, ele nos manda fazer uma postagem aqui na comunidade.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Thanks for clarifying @Flora Araujo !
Like, the best bet here would be to reach out to Atlassian Support but before that, you could maybe start free trial for Trello Premium > this will give you the option to raise a ticket directly to the official support team, and they can take a look at your account. 👀
Potentially, you could try using this channel Atlassian Support: Pricing, Billing & Licensing to at least get to an AI-agent. From there, you could try explaining your problem and see if the bot can check the status of your account/email.
Still, I wouldn't use this to raise a ticket as it's not a channel for technical issues.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.