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Parei de receber notificações no Trello

Flora Araujo
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July 27, 2026

Sempre recebi notificação tanto no aplicativo, quanto no computador. Mas agora elas simplesmente pararam de aparecer e preciso sempre entrar no trello pra vê se tem alguma mensagem ou alguma movimentação da equipe.

O que podemos fazer? Isso está afetando bastante o rendimento da equipe 

1 answer

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Tomislav Tobijas
Community Champion
July 27, 2026

Hi @Flora Araujo ,

When did you first notice this? Has it been going on for a while now (a couple of days) or just today?

I use Trello, but only privately, and I'm not collaborating with anyone, so I cannot really say much about notifications, as I don't use them that much. 👀

Cheers,
Tobi

Flora Araujo
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 27, 2026

Oi! Já vai fazer uns dias que notamos isso, achávamos que era algum bug do aplicativo e que atualizando voltaria, mas ainda assim não voltou. 

E a notificação de todo mundo da equipe fica ativa. Já tentamos de tudo e não conseguimos falar diretamente com o suporte, ele nos manda fazer uma postagem aqui na comunidade. 

Like Tomislav Tobijas likes this
Tomislav Tobijas
Community Champion
July 27, 2026

Thanks for clarifying @Flora Araujo !

Like, the best bet here would be to reach out to Atlassian Support but before that, you could maybe start free trial for Trello Premium > this will give you the option to raise a ticket directly to the official support team, and they can take a look at your account. 👀

Potentially, you could try using this channel Atlassian Support: Pricing, Billing & Licensing to at least get to an AI-agent. From there, you could try explaining your problem and see if the bot can check the status of your account/email.
Still, I wouldn't use this to raise a ticket as it's not a channel for technical issues. 

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