Package Tracker Power-Up: Tracking isn't updating on Trello, but is on other tracking sites.

[Tara Johnson]

I have a Trello board with multiple cards using the Package Tracker Power-Up to track certain packages as they are picked up, in transit and delivered to customers. Recently I've noticed that some of the cards are not updating to reveal updated tracking info, so now I'm having to go through each card, pull up the tracking number on the carriers tracking site and confirm where it is in transit. Again, this is only affecting some of the cards, but there doesn't seem to be a trend. Anything I can do to ensure all of the cards are updating?
I have about 100-150 cards on this board at a time. 

[Denise]

Hi Tara,

As this it sounds like that's an issue with your specific account, would you mind reaching out to us at https://trello.com/contact and providing the link(s) to the Trello card(s) in question?

With that, we can take a closer look and see what's going on. Thanks!