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One-way sync issue where updates made on the Android app are not reflecting on the desktop version

Nev
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February 26, 2026

I am experiencing a one-way sync issue where updates made on the Android app are not reflecting on the desktop version. When I add comments on the Android app they do not appear online. When I add comments on the desktop version, they do appear on the Android app. Could you please investigate why my mobile edits are failing to communicate back to the desktop platform?

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Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 26, 2026

Try updating or reinstalling the mobile app

Nev
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I'm New Here
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February 27, 2026

Already done that, and just started using on a new phone with recently installed app, still same issue.

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