One-way sync issue where updates made on the Android app are not reflecting on the desktop version

[Nev]

I am experiencing a one-way sync issue where updates made on the Android app are not reflecting on the desktop version. When I add comments on the Android app they do not appear online. When I add comments on the desktop version, they do appear on the Android app. Could you please investigate why my mobile edits are failing to communicate back to the desktop platform?

[Gaurav Kataria]

Try updating or reinstalling the mobile app

[Nev]

Already done that, and just started using on a new phone with recently installed app, still same issue.