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On one of our boards the butler rules are not showing up from one computer

Mark Lathrop
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January 26, 2021

When a team member opens his board and opens butler the rules are not showing up to enable. When I open his board from my computer the rules are there and enabled. The rules that should be enabled are not working on this board.

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Michael Pryor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 26, 2021

I think the rules are owned by the person, not the board - so you see the rules when you open the board (because they are your rules).  You can use command libraries to share the rules, but it sounds like you are trying to figure out why the rules are not working - which is separate from why he doesn't see them. 

Mark Lathrop
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 26, 2021

Thank you. I will look at the library to set it up.

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