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Not Receiving Trello Notifications (In-App-Browser or Email)

Amit Singh
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April 13, 2025

Hi Trello team,

I'm having a persistent issue where I do not receive any notifications in the bell icon or via email, despite being assigned to and watching cards.

  • I'm watching the board and the cards

  • I've assigned myself and had activity on the cards (moves, comments)

  • I've confirmed notification settings are set to "Instant"

  • I receive the weekly summary email, so my address is valid

This appears to be an account-level issue. Can you please check if my Trello account has any blocks, mute states, or delivery suppression in place?

Thank you!

1 answer

0 votes
Alex W
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 14, 2025

Hi @Amit Singh - welcome to the Community!

I recommend reading through https://support.atlassian.com/trello/docs/receiving-trello-notifications/

Are you making the changes from your account you want to be notified for? If this is the case, you will not get a notification for changes you make. 

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