The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions
Release Notes
Community
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

No response from support?

Chelsea Ray
Chelsea Ray
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
April 9, 2024

I opened a ticket a week ago and no one has responded. There's no other way to contact support. This is ridiculous. Anyone have any tricks to get a response?

Watch
Like Be the first to like this
420 views

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Lam
Lam
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 11, 2024

Hi @Chelsea Ray - Lam here from the Trello team. We're experiencing a larger than usual volume of tickets at the moment and it's taking longer to back to our tickets. Please bear with us while we work through them.

 

In saying that I can check on your ticket status, would you mind sharing the 'key' to your ticket? You can find this at the end of your ticket number and will look similar to this 'TRELLO-XXXXXX'

Reply
Trello
Trello
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Release Notes
    Copyright © 2026 Atlassian
    Privacy Policy Notice at Collection Terms Security