No longer receive notification on my iphone

[Eleonora Calabretti]

Hello, I've been using Trello for a while and never had issues. 
This month, however, Trello stopped sending me notification on my iphone even though I never changed the settings. I checked everything and all the things are setted up so I can receive notification, but nothing.

I need my notification back, because they are so useful for my work 

[Rishabh S]

Hi @Eleonora Calabretti , :)
Hope you are doing well,
Welcome to the community!!

To get your iPhone push notifications working again in Trello, let's start with a quick fix directly in the app:

Step 1: Re-enable notifications from within Trello

1. Open the Trello app on your iPhone.

2. Go to the Activity tab (the bell-shaped icon where your notifications live).

3. Tap the three dots (...) in the top right corner.

4. Tap "Allow notifications on this device" — this should prompt you to enable push notifications.

Step 2: Run a quick test to confirm it's working

Once you've done the above, let's verify notifications are firing correctly:

1. Go to one of your boards.

2. Add a second member to the board.

3. Open one of your cards and add yourself as a member of that card.

4. A push notification prompt should appear — tap "Enable Notifications" if it does.

5. If the prompt doesn't appear, close Trello and ask the other user to comment on the card.

If notifications are still not coming through after these steps, one thing worth trying is a clean reinstall of the Trello app 
You can also double-check your push notification preferences directly in the app by going to the Notification tab, tapping the Settings icon in the top right, and confirming the relevant actions are toggled on.

For more details on configuring push notification settings for iOS, you can check out this guide: Mobile push notification settings | Trello | Atlassian Support

Thanks.