No access due to typo in email address

[Nica]

I have registered and also already created a board. I wanted to confirm the email address, but then realised that there was a typo in the address (there is a dot between check and 24). Now, I am no longer logged in and have no access to the board any more. How I can restore access and correct my address? Thanks in advance.

[Beth French · Accepted solution]

Hi Verónica,

Are you able to login into Atlassian ID with the email address with the typo?

This login: https://id.atlassian.com/login

It isn't always clear that when signing-up for Trello, you are creating an Atlassian Account. You have 14 days from signing-up on Trello to confirm your email. In the meantime, I'm hopeful you can sign-in in the above URL and change your email.

here: https://id.atlassian.com/manage-profile/email

support doc: https://confluence.atlassian.com/cloudkb/change-atlassian-account-email-addresses-969508513.html

Cheers,
Beth

[Nica]

Hi, Beth,

thanks for your answer. Unfortunately, I cannot login as it says that a confirmation mail was sent to that typo address.

So, there is no chance to restore?

Kind regards

Verónica