Hello,
I am trying to get into my Trello account (j.schmitt@umsl.edu), for which I'm admin on my office's social media board. I set it up with two-step verification but I was forced to delete the Atlassian account from my Microsoft Authenticator app when I traded in my phone. Now I have no way of getting the 6-digit code, I apparently never saved the emergency one-time code, and there seems to be no way to disable two-step verification so I can reset the Authenticator app.
Any suggestions?
For now, I've created a guest account and had one of my coworkers temporarily add me to the board, but (a) I need to be logged in to my original account to approve my own addition to the board, and (b) I use a second board as my work to-do list and nobody else uses it so there's no way for me to see it, even temporarily.
Thank you so much in advance!
Community moderators have prevented the ability to post new answers.
Hi @Judy Schmitt
Welcome to Atlassian Community!
Please refer the attached document for your reference: Troubleshooting two-step verification | Trello | Atlassian Support
Hope this will help!
Thanks,
Ankit Srivastava
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