NO ACCESS to trello boards through Atlassian- PLEASE HELP

[Tahra Fahmi]

I must have had an old trello account, I totally forgot about. Because I created a new one around June this year, which I have been using almost daily.

It contains my whole blueprint of my business and I am highly reliant on it.

Today I was not able to logg in as usual. Instead I was asked to migrate my account to Atlassian. After completing the migration process I was still unable to access my current account. Instead I was presented with the "ancient" account I had totally forgotten about, and that has not been active for over 4 years.

Please let me have your support. I would even like to get a subscription if this problem is resolved before the weekend. 

[Nic Brough -Adaptavist-]

Welcome to the Atlassian Community!

I would get this logged with Trello support as soon as possible!  Go to https://trello.com/contact - make sure to select the very last option on the list - the others go to docs or bring you back here!

[Tahra Fahmi]

Thank you Nic- waiting for their response..

[Tahra Fahmi]

the support kindly solved the problem. they were very quick in their response.

Note:

if your logg-in credential is linked to a "googlemail" address make sure to spell it out.. if you try logging in with "gmail" it won't work.