My user does not remember his login information so I deleted his user and then sent him a link for a new user id. He got this immediately. The system recognized him and then he sent the request for a recovery email as he does not know his password. He has not got the email. What else can he try? There is no option for "forgot password?"
Community moderators have prevented the ability to post new answers.
Hey @Doug Picatti! I recommend you raise a ticket with us through our contact form https://trello.com/contact and give us more details about this issue your user is experiencing, and we'll be more than happy to help.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.