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My trello card loss all comments after use new version

hongphuc nguyen
hongphuc nguyen
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May 17, 2026

I need help to recover my card item. Few hour ago I still add comment on a card item ok. But look like when come with new UI (auto when I open web a gain), my card loss all comment (count number of comment still show but no comment any more). I have alot of importance info in that comment. Anyone can help, please.

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hongphuc nguyen
hongphuc nguyen
I'm New Here
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
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May 17, 2026

all comment in any item not show anymore, not only one

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Suzie M
Suzie M
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 17, 2026

Hi there,

Thanks for reaching out, so sorry about the trouble!

Our engineering team is investigating the problem, and working to get Trello back up and running normally as quickly as they can.

Further details and information will be posted on our Statuspage at https://trello.status.atlassian.com

Please don't hesitate to reach back out if we can help in any other way.

Thanks for hanging in there with us!

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Trello
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