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My personal Trello board was suddenly closed.

Jinook Seong
Jinook Seong
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May 14, 2026

I am the sole owner of board [https://trello.com/b/eoL3DrTU/to-do-list], but it says I am not an admin and cannot reopen it. 

"You’re a member of this board, but only board admins are able to reopen it. Please contact support for assistance."

I have not changed anything. 

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Sakshi Verma
Sakshi Verma
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 14, 2026

Hi @Jinook Seong ,

I have taken a look at the board, and it is closed. The board admin's account was deleted due to inactivity over the last two years, as per our Dormant account policy, and because of that, the board is closed.

I am working on this and you will receive an email from our end with more details and next steps to resolve this issue.

Thank you !

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Sakshi Verma
Sakshi Verma
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 14, 2026

Hi @Jinook Seong Can you please try now to reopen the closed board under a new workspace and let me know if you face any issues? You can follow the steps mentioned in the doc Reopen a closed board.

Thank you !

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Jinook Seong
Jinook Seong
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May 14, 2026

It has been resolved. Thank you. Have a nice day.!

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