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My mp4 only plays audio, how to fix that

Michael J Fiddick
Michael J Fiddick
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May 9, 2025

I have uploaded an MP4  to a project on Trello, but it only plays back the audio.

What am I doing wrong?

 

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Gaurav Kataria
Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 9, 2025

I am not able to reproduce the issue. Are you seeing this problem with a specific file or all files? 

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