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My email is not working so I can not recieve a two step verification code to log in to my account.

Emily VFF
Emily VFF
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July 21, 2025

Unfortunately, to contact customer support or even post a question to the community, I have to log in. I had to login with a new account in order to ask this question... How do I change the email address associated with my account if I can not access my original email, my account, or customer service? 

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Alisson Sartor
Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 22, 2025

Hello, Emily

Welcome to the community.

To access your account, you must have access to your email. This is part of our security protocol. If you are unable to access your email and are not logged in on any device, you will not be able to log in or change your access settings.

Kind Regards

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Trello
Trello
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AUG Leaders

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