My desktop App Starts with a blue and black screen and I can't do anything.
Desktop App on Mac. I already reloaded the App. Same failure.
I use Trello in the free version. It works in the cloud and on my iPhone.
1 answer
Hello, Welcome to the community.
It appears you're facing a known bug related to the MacOS Update, which is associated with GPU Acceleration.
To resolve this, we recommend you try running the application by disabling the GPU Acceleration as a workaround. You can do that by opening your Trello, clicking on the "Help" button, and then disabling the Hardware acceleration there:
After disabling, please close your App and try to open it again.
For now, we're tracking this problem in the following bug report: https://jira.atlassian.com/browse/TRELLO-620. I would also encourage you to visit that bug, log in with your Atlassian account, and click Start watching this issue on the right panel. That way, when the ticket is updated by our development team, you'll be notified via email.
Kind Regards
Alisson
Trello Team
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