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My boards do not appear on member's account when she logs in.

Donald Eager
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August 2, 2025

When my team member starts the phone app, my shared boards are not displayed.

 

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Nils Geylen
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August 2, 2025

There's lots of info missing here for anyone to help out.

  • Are they a member of the Workspace or a 'member of your team'--as in you work with them? Teams as nomenclature is deprecated in Trello.
  • If they are, is the board Workspace visible?
  • Or are they a only member of the board?
  • If so, are they looking at the right Workspace?
  • And perhaps even, are they logged in with the right account you used to add them?
  • Finally even, are they telling you it's not there, or have you seen it not showing up?

I'm not with support, but I work with a lot of remote users who often send these "I can't see x" messages and it's often a puzzle to figure out.

I'm sure with a bit more background this could be easy to fix; I've never had a bug where an added user was unable to access after their invite.

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