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My Trello boards are gone but only on my account. Team can still see them

Charles Seegel
Charles Seegel
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April 30, 2018

Is this a sign in issue?  It looks like my username changed as well and it required a new verification of my email but any changes I made in the last month are gone (no team, no active boards, nothing) but my team still sees those boards and updates as if nothing happened.

 

Any idea how to resolve this?

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Jodi LeBlanc
Jodi LeBlanc
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April 30, 2018

Hi @Charles Seegel - very sorry to hear this. Are you able to clear your Internet browsing cache? Let me know if that helps with the problem.

Talk to you soon,

Jodi

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Jodi LeBlanc
Jodi LeBlanc
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April 30, 2018

Hi @Charles Seegel - did your changes reappear after clearing cache?

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Charles Seegel
Charles Seegel
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May 1, 2018

No, the problem still persists.  Is it possible that I have a new user ID associated with the email?  When I look at my team members page that can still see me, they seems to have a different user ID for me but it is not clear since it doesn't say what my user name is on their page explicitly.

 

Thanks for taking the time to help!

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Jodi LeBlanc
Jodi LeBlanc
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July 27, 2018

Hi @Charles Seegel - just checking in to see if this has since been resolved.
Jodi

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