My Job Needs Me to Delete Trello Not JIRA

[Chesarae Fletcher]

Hello, I need your help. My IT department needs me to delete my Trello but keep my JIRA.

[Nic Brough -Adaptavist-]

Welcome to the Atlassian Community!

Why do they think you need to do that?  Are they taking ownership of your Jira?

[Chesarae Fletcher]

I signed up for Trello before my job had Jira. Now there is a problem within that the Trello accounts are taking up a license within Jira when they shouldn’t.

[Chesarae Fletcher]

Same email, so I already had an Atlassian acct and now they are the administrator.

[Nic Brough -Adaptavist-]

Ok, so as they now own your Atlassian account, that's going to make it difficult.

You will probably find it easier to create a new Atlassian account, with a different, personal, email, and add it to your Trello with full admin rights.  Then log back into Trello with that account and remove your company Atlassian account from it.