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My Cover photos are not displayed unless I open the card.

My Cover photos are not displayed unless I open the card.

Has anyone else had the issue where the cover photos are not displayed anymore unless you open the card? I use the cover photos for our current real estate listings, and now the exterior photos don't show up. I only see the address and the text information, no cover photo.

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Answer accepted

@Linda Dewitt Our engineering team rolled back a change that may have been causing this unexpected behavior earlier today. Can you try refreshing your browser and let me know if you continue to experience this issue? Thanks!

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Thank you, when I logged out and logged back in it seems to have reset my cards and now the covers are all showing.

Thank you for getting back to me and for your help.

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Hi Linda – Welcome to the Atlassian Community!

Since the cover image is still visible when you open the card, this sounds more like a board display/rendering issue than the image being removed.

I’d first check Board menu → Settings and confirm that Card Covers is enabled. Trello allows board admins to disable card cover images for the whole board, which would prevent them from appearing on the card front.

If Card Covers is already enabled, I’d test the board in a private/incognito window or another browser. If the same behavior happens there, I’d report it to Trello Support with a screenshot, since the attachment itself appears to be intact and the issue is only with the board view.

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Thank you it looks like the engineering team rolled back a change that may have been causing this unexpected behavior earlier today.

When I logged out and logged back in it seems to have reset my cards and now they are all showing correctly.

Thank you for your follow-up.

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My Cover photos are not displayed unless I open the card.

2 answers

1 accepted

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