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My Board is closed - Ask Open

Alessandro Bruno
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September 3, 2025

Hi,

a shared board - https://trello.com/b/sQeYVjqi/orsetti, has been automatically closed as the account of the only admin (my wife) has been removed for inactivity on the 3rd of August.

 

Could you please add me as admin of this board (I am the only user of the board)?

 

 

Thanks

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Lipakshi Narang
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 3, 2025

Hi @Alessandro Bruno ,

Welcome to the community!

I am raising a support ticket to assist you further with this issue. Mostly, we are seeing reports that when the admin's account was deleted due to inactivity, it led to the board's closure. I am working on this and will contact you via email to resolve the issue.

Thank you !

Wesley September 17, 2025

Hi @Lipakshi Narang same thing happened to us here at Optima Intercâmbio. The admin of the board had his account closed and the whole team is blocked out of the board with has all our projects. Can you please help by making myself as admin?

https://trello.com/b/Y74oYqER/sprint

Thanks.

Lipakshi Narang
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 17, 2025

Hey @Wesley

I have done the needful. Can you please try to open the board now and see if it works?

Regards,
Lipakshi

Wesley September 18, 2025

You guys are amazing. Thank you so much!

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Enrique Muñoz
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September 24, 2025

Hello @Lipakshi Narang  I am having a similar problem. A board that I use was closed, I suspect due to admin inactivity. COuld you asign me admin or owner rights please? board link - https://trello.com/b/SmQWZEFn/familia 

 

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