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Moving email address

carl
June 26, 2026

I have 2 Trello accounts - one personal, one business. Due to redundancy, I will soon lose my business email. I would therefore like to change the email to my personal email. I understand I cannot have 2 accounts with the same email, so I have deleted the Trello account with my personal email address. I would then like to update the email on my business account to my personal email address. Trello appears to be completely confused about this and there is no help function. It says it will send an email to the personal account for me to verify, but it is just not sending anything. I have asked it repeatedly. 

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Jason Krewson
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June 26, 2026

Have you checked your Junk/Spam folder? The verify emails love to go there.

I found another similar post like this Reusing email after account deletion, I would recommend contacting Atlassian support if you are still having issues.

 

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