Missing the new toolbar and inbox

[Luuk van Aggelen]

Hi,

As it seems over night, the new toolbar (to change views from inbox/boards/calendar) has vanished from my Trello interface. This happens both online as in the app. It looks like I'm also missing my inbox completely. What could've happened?

Kind regards.

[Sakshi Verma]

Hi @Luuk van Aggelen  , We have not received any reports about the same issue, but as you mentioned it worked now, which is great news. Let me know if the issue reappears, and we will investigate further.

Thank you !

[Luuk van Aggelen]

Hi Sakshi,

The issue has reappered. I can add the logs if that is okay? 

[Sakshi Verma]

Hi @Luuk van Aggelen ,

I'm so sorry that you are facing the same issue again. Yes, the log will definitely be helpful along with a short video.

Can you raise a support ticket with us here?
https://support.atlassian.com/contact/#/

If you face any issues in raising the ticket, do let me know and I will help you further.

I recommend avoiding attaching logs here due to PII (Personally Identifiable Information) and attaching them to the ticket once you raise it.

Thank you!

[Luuk van Aggelen]

Just as fast as it has vanished, it also just reappered again. Solved for now, but I have no clue why.