Mirror Action Not Working

[Danielle Luszczyk]

Hello! 

I'm thrilled that there is now a mirror action available, but I can't seem to get it to work properly. When I select a card on one board to mirror, it successfully creates a card on the destination board/list I selected. The problem, however, is that the newly created mirror card appears with the card URL in the title and nothing else, not truly mirroring everything in the parent card. 

Has anyone encountered this and how did you resolve this issue? 

Thanks!

[Caity]

Hi Danielle, do you know if the destination board has any automations running? If an automation rule is adding things like labels to cards automatically, that can force the mirror card into a regular card. You can undo that by following these steps:

1. Remove the label or other information
2. From the board view, hover over the mirror card without clicking on it
3. Click on the pencil icon
4. Click on "Convert to Mirror card"