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Lost access to the email since website expired, how do I login/retrieve that account?

Jay S
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February 9, 2026

Lost access to the email since website expired, how do I login/retrieve that account?

I still know email and password but cannot get the code since email no longer active.

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Cody
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 11, 2026

Hi Jay--this is tricky, since the email on file is the only way we verify ownership of an account. I'd suggest getting in touch with us through https://support.atlassian.com/contact/ and asking if there are any options. Support is generally avialable for paid customers, but also avialable for free trials as well, and we can explore whether any recovery options are available.

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