Lost access to Trello account due to deleted email – any solution?

[Coupet]

Hello,

I have multiple Trello accounts, but I can no longer access one of them because the associated email address has been deleted.

Is there any way to recover access or update the email in this situation?

Thanks in advance for your help.

[Tansu Akdeniz]

Hi @Coupet 

Welcome to the community!

Atlassian can not change the e-mail address, please find the relevant article here: https://support.atlassian.com/trello/docs/recovering-your-trello-account/

You don't use that email anymore

You may no longer have access to the email address associated with your account. This happens sometimes when you change jobs and aren't using your work email anymore. This can also happen if you delete your email account.

For security reasons, we are not able to change the email address on your account (see below). Your best bet is to contact your former employer directly and ask if they can help you reclaim your Trello account by temporarily re-opening your old email account.

If you still have further questions, please reach out support via Atlassian Support portal. If it is inaccessible for you, please try submitting a ticket through this page instead: Atlassian Contact – Purchasing & Licensing