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Lost Trello account

Austra Kreslina
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August 21, 2025

I have worked withn Trello for six years and tehre is a lot of work ont he two accounts I have been using, which now seams to have disapeared since I don´t have access to the accounts any longer. I think the reason might be too many registered users (10). There were warnings about that and I decreased the number of names repeatedly. Is the information lost forever or is there a way to regain it?. 

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Sakshi Verma
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 22, 2025

Hi @Austra Kreslina , Welcome to community !

You mentioned that you have two accounts that seem to have disappeared, and you don't have access to them.

Could you please specify why you don't have access to these accounts? Also, if you can share the usernames of the affected accounts, that would be helpful. What happens when you try to log in with those accounts?

Thank you.

 

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