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Lost Trello account

Deleted user
August 21, 2025

I have worked withn Trello for six years and tehre is a lot of work ont he two accounts I have been using, which now seams to have disapeared since I don´t have access to the accounts any longer. I think the reason might be too many registered users (10). There were warnings about that and I decreased the number of names repeatedly. Is the information lost forever or is there a way to regain it?. 

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Sakshi Verma
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 22, 2025

Hi @[deleted] , Welcome to community !

You mentioned that you have two accounts that seem to have disappeared, and you don't have access to them.

Could you please specify why you don't have access to these accounts? Also, if you can share the usernames of the affected accounts, that would be helpful. What happens when you try to log in with those accounts?

Thank you.

 

Dean
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I'm New Here
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December 11, 2025

Hello, I've now been able to access both of them, but it is the second one that used to hold content, which is now blank/all data deleted.  It was years ago a friend set these up for me, and now I can see that one is dependent upon the other.

How/can anyone help me to recover the data, I can provide the account e-mail

Thoughts?

Thank you

 

Dean
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 11, 2025

It is getting late here in BC, Canada, I must go to bed, but how/who could I contact to request (maybe if they can?) restoring all of my precious data?  Thank you

 

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