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Login issues stuck in loop

Kathryn Coyle
Kathryn Coyle
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April 24, 2026

User is stuck in a login loop - please advise. 

authenticator app doesn't give correct code

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Rishabh S
Rishabh S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 27, 2026

Hi @Kathryn Coyle
Hope you are doing well,
Welcome to the community!!

Can you try resetting the 2 factor auth on your account by following steps mentioned here: https://support.atlassian.com/trello/docs/troubleshooting-two-factor-authentication/ ?

Thanks.

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Trello
Trello
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