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Locked out of Trello

Alli Lipman
Alli Lipman
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September 11, 2025

I share a board with one of my clients. She has a new computer and has locked herself out of Trello, asking me for her password or to reset it. I couldn't find any instructions on how to do this. Does anyone know or can anyone help?

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Gaurav Kataria
Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 11, 2025

She can reset her password by following the instructions here https://support.atlassian.com/trello/docs/recovering-your-trello-account/

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