Line spacing

[Andri Eggimann]

If I want to generate a line spacing with \n, there is always a spacing of approx. 3 lines. How can I format my text so that there is only one line of spacing?

[Hannah Humbert - Simpla Workflows]

Hi @Andri Eggimann where exactly are you using \n?

[Andri Eggimann]

Hi,\n\nyour ticket {cardname} has been successfully completed.\nIf you have any questions, please contact us.\n\nBest regards\nyour IT-Team

The text should look like this:
Hi,

your Ticket xxxx has been successfully completed. If you have any questions, please contact us.

Best regards

your IT-Team

[Hannah Humbert - Simpla Workflows]

@Andri Eggimann it looks like Butler formats it so there's double line spacing in the email:

Not entirely sure why this is - perhaps a change that occurred after rolling out the next text editor? I couldn't see any sort of workarounds to avoid this. Maybe someone else in the community could help, or you could reach out to Trello support to see if there's any way around it.