The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

LastPass login leads to my own trello board instead of the one sending me the login of theirs.

Angélique Meunier
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 11, 2024

 

LastPass login leads to my own trello board instead of the one sending me the login of theirs.

So I received a login in LastPass for my clients Trello board, but if I click to open, Trello opens MY board instead of the one's shared trello board...
What's up with that?

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 13, 2024

Hello, Angélique

Welcome to the community.

I'm not familiar with Last Pass, maybe reaching out to then and check if there's something on their side can be useful here, but as a suggestion, Isn't this happening after you are already logged on your Trello account? Can you try to log off and then use your last pass and see if you can log on your clients account?

Kind Regards
Alisson
Trello Team

Raj Banyal
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 31, 2026

Seems this issue has not been fixed in 2026.  I found a report from 2019

https://community.atlassian.com/forums/Bitbucket-questions/Cannot-login-with-Lastpass/qaq-p/964045

I am experiencing this issue too where I cannot login to a vendor's atlassian support site until I disable the LastPass extension.  Very annoying user experience.

  1. I go to the login page.  LastPass loads an email address.
  2. I change the email address to the one I need and click Next.
  3. The next page loads with the email AND password fields for a split second and then redirects back to the previous login page with only the Email address.
  4. Disabling the LastPass extension allows the page to load with blank text in the Email address field.  Then I everything works fine and I am able to log in.
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

Atlassian Community Events