Keeping a card open as it goes from board to board

[Ana Ramirez]

Hello!

We have automations set up that move a card to another board when a checklist item is completed. When this happens the card automatically closes and so we have to search for it in order to keep working with it. 

Is there a way to stop the auto close? 
The extra work adds extra time spent and it's very annoying!

Thanks

[Ana Ramirez · Accepted solution]

No worries, @Sayed Bares [ServiceRocket] according to Trello support it's not possible to do what I want. 

Thank you

[Sayed Bares [ServiceRocket]]

Hi @Ana Ramirez ,

Good day!

To do this, you will just need to remove the part of automation which auto closes the card after it moves to the other board.

1. Go to automation > click on “Rules“
2. Find your automation rule
3. Click on Edit
4. Remove the automation part where it closes the card

Hope it helps :) 

[Ana Ramirez]

Hi @Sayed Bares [ServiceRocket] 

Can you share a screenshot of where that automation is? I saw a checkbox in the "buttons" section but not in the "rules".

Thanks!

[Sayed Bares [ServiceRocket]]

Hi @Ana Ramirez ,

It looks like someone else has created the automation. In that case, please switch users by clicking on "Admin" button to see automations created by other users:

Hope it helps!