Just upgraded from Free to Standard and have an error

[Merredin Admin]

Hi,

I have just upgraded from free to the standard subscription and there's an error and when i click the link it just takes me back to the same screen with the same error with no more guidance as to what i need to fix. 

Error: Oops! There is a problem with your billing information. Visit billing to fix it.

"Billing: There's an issue with Standard"

I thought maybe the issue was i needed to add a credit card as the subscription would expire and then it tells me this has failed and to contact my bank.

Thanks 

[Mike - Dreamsuite Consulting · Accepted solution]

@Jameel rashdi 

Please try to only use AI generated replies that actually answer the original posters question in a clear and concise way.

@Merredin Admin 

It sounds like something strange has occured on your account.   Please contact via https://trello.com/contact, selecting the Billing option