Jira connector is not working.

[Julian Verela Taja]

My Jira connector stopped working, today I just couldn't send or connect cards with issues.

I tried removing my instance of Jira, disabling the Power-Up, unistalling and reinstalling Jello connector from Jira Add-On... Nothing seems to work.

While trying to reactivate the Power-Up, I got that there are no Jiras linked..

But when clicking on the Jira button I still can see my Jira linked.

While trying to add a new Jira and putting my Jira instance address I get the pop-up to connect, press Allow and then it stays as Verifying, and nothins happens...

Somebody any clue of what might be happening?

[Marta Galofre de Alos · Accepted solution]

Hi Julian!

Just letting you know this has been solved now :)

[Crystal Davis]

Hi Julian! 

Crystal from Trello Support here. We'd love to get a closer look at what may be happening. Can you reach out to https://trello.com/contact and shoot us a message? 

We want to make sure that any information we share about the account is kept private. 

Thanks so much!

[Marta Galofre de Alos]

Hi Julian!

Just letting you know this has been solved now :)

Cheers,

Marta