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JSON Exporting not working

Esther Bieto
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May 26, 2026

We noticed there was a general issue with JSON exports and saw the update saying it had been resolved. However, it still does not seem to be working for us.

When we click on the export option, it shows “Exporting to JSON”, but no file is actually downloaded afterwards.

 

1 answer

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Arkadiusz Wroblewski
Community Champion
May 26, 2026

Hello @Esther Bieto

Sorry to hear that. 

Quick Question. Did it worked before Trello Incident ?

Best,

Arkadiusz☀️

Esther Bieto
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 26, 2026

Thank you @Arkadiusz Wroblewski

I did some additional testing and noticed that this issue only happens with one specific board, which is also the largest board I have.

Could this be related to the amount of content or the board size?

Arkadiusz Wroblewski
Community Champion
May 26, 2026

@Esther Bieto yes, that could be related to the board size or to specific content on that board.

Like Esther Bieto likes this

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