It appears my account was deleted yesterday

[Linda Talamo]

I thought I needed to login by today to save it, but it was actually yesterday and now it appears that Trello has deleted my account. How can I contact them about getting it back?

[Tomislav Tobijas]

Hi @Linda Talamo ,

You can reach out to the support team through here: Atlassian Support: Pricing, Billing & Licensing

Select something like Your Account > Reactivate subscription and I believe they should be able to help you out.

Cheers,
Tobi

[Linda Talamo]

I have tried that avenue but it will not let me get to support without an active account it tells me if not active I have to go to the community for any questions. I can't figure out how to submit a support ticket or get a hold of anybody about reactivating my account. None of the links I've tried have worked. They all want me to log in first. 😞😞😞

[Tomislav Tobijas]

@Linda Talamo are you sure? If you open this in incognito mode (or just different browser) where you're not logged in with any account, you should see a button Continue without logging in

Then you'll just have to enter your email address and fill out the rest of the form.

To raise a ticket here, you don't need a paid subscription. 👀