Issue with Trello Application on iOS – Unable to Open Cards

[shinto joseph]

Dear Trello Support Team,

We are facing an issue with the Trello application on iOS devices where we are unable to open cards. Occasionally, the cards open, but most of the time, they do not.

We have already tried troubleshooting by reinstalling the application, clearing the cache, and ensuring that the internet connection is stable, but the issue persists.

Could you please assist us in resolving this problem? Let us know if there are any specific steps we should take.

Looking forward to your support.

[Carolina Lopez]

Hi @shinto joseph, welcome to the Atlassian Community!

I couldn't replicate this issue on my device. Could you please let us know which device and iOS version you're using?

Also, please let us know the Trello app version and build. You can find this information by opening the "Account" tab and scrolling to the bottom of the page.