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Issue with Premium Subscription Activation

filimographyc
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October 22, 2024

Dear Trello,

I hope this message finds you well. I recently upgraded my account to a premium subscription; however, I am still seeing a notification that my current subscription will expire in two days. I am concerned about when the premium membership will be fully activated and reflected in my account.

Could you kindly assist me in resolving this issue and provide information on when the premium subscription will be activated?

Thank you in advance for your prompt assistance.

Best regards,

1 answer

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Mara (bitvoodoo ag)
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October 22, 2024

Hi @filimographyc 

Welcome to the Community!
I understand that the described notification is worrying you. 

The Atlassian Community is "only" an online forum, so I suggest contacting Atlassian directly on this matter here: https://support.atlassian.com/contact/#/

I hope this helped & kind regards,
Mara

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