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Is it possible to get an agent on the phone for a tech issue?

Allie
Allie
I'm New Here
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October 27, 2025

How in the world do you get in touch with an actual human to discuss a problem on the platform???

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Mike - Dreamsuite Consulting
Mike - Dreamsuite Consulting
Community Champion
October 27, 2025

Start by actually paying for it! 😉

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Allie
Allie
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
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October 29, 2025

I have had premium for years. Trying to combine accounts. Even when I was a premium member, I could never get anyone on the phone. I want to upgrade again but can't until they combine the log ins. 

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Trello
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