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Is Planyway having server issues?

NIRVC
March 3, 2025

Planyway is failing to auth when trying to log in. Their site also is hitting 404 pages, including help.planyway.com (which is why im asking it here). Anyone have any status of when this will be resolved?

 

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2 answers

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1 vote
Mary from Planyway
Atlassian Partner
March 7, 2025

@NIRVC , thanks for sharing the details! The exact cause of the issue is still being investigated by our dev team. As far as we can see, login problems were no longer reported after a few hours on the same day.

Our support specialist has also reached out to your team to gather more details.

If you have any further questions, feel free to contact our support (support@planyway.com), we’ll do our best to assist you as quickly as possible!

0 votes
Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 4, 2025

Hello

Welcome to the community

I just tested their site https://help.planyway.com/en/ and I was able to open, are you still having issues?

Kind Regards
Alisson
Trello Team

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