Internal Server Error

[Andre De Oliveira Fernandes _LATAM_]

I've tried several times to create my Trello account, and each time the page appears blank, with the description "Internal server error" and everything else blank. I've tried deleting the account and creating it again, and I've tried different browsers on different computers and operating systems. I've cleared and deleted browser cookies and cache. Does anyone know how to fix this?

[Nivedhya Vikram]

Hi @Andre De Oliveira Fernandes _LATAM_ ,

Welcome to the Community!

I see that a Trello account was created with your email ID on 2025-08-10. Please use the provided link to log in using your email ID. Additionally, try accessing it in an incognito window.

[Andre De Oliveira Fernandes _LATAM_]

It didn't work. This is actually the second time I've created my account. The first time, the same problem occurred, and I waited more than 20 days to completely delete my account. The error is the same; I even received the authentication key and entered it on the page, but then I'm redirected to these two pages below. Whichever option I choose, the error message is the same. I did what you told me about using an anonymous page, and it still didn't work.

[Nivedhya Vikram]

Hi @Andre De Oliveira Fernandes _LATAM_ ,

I'm sorry you're getting an Internal server error. I'm raising a support ticket to assist you further with this issue, and you'll be emailed updates.