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If I want to open an attachment in Trello, it wants me to save the attachment.

Bradley Spooner
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July 25, 2023

same problem for emails (outloo), word and excel

chrome is up-to-date (Version 114.0.5735.248 (Official Build) (64-bit))

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Laura Holton _ACE Manchester_
Community Champion
July 26, 2023

Hi @Bradley Spooner 👋

Welcome to the Community! Can I ask, what type of attachment are you trying to open?

I ask because you should be able to preview image and video attachments within Trello without having to download them by clicking on the thumbnail of the attachment from the card back to open the preview. Other file types, like .doc cannot be previewed and will direct you to download/save.

There is a Power Up available that could allow you to view Microsoft Word, Excel, and PowerPoint attachment files directly in Trello. You can find out more on this via Office File Viewer - Tiny Power-Ups Club.

I hope this helps but if you have any other questions please just ask 😃

All the best,

Laura

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