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Identity provider issue

Amonida Zadissa
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 17, 2023

Hello

I can't log in to my Trello account. I get the following message:

"Hmm... We're having trouble logging you in. We're having trouble logging you in. There seems to be an issue with your identity provider. Wait a few moments, then try again."

I've tested different browsers, cleared cookies, tried incognito sessions. Unfortunately, none of these work. I can't either log into the trello.com site to contact the support team (trello.com/contact).

I can't either access the Atlassian account so I've just created this new Atlassian account to report the issue.

Thanks for your support.

Amonida

 

1 answer

0 votes
Theodoro Reato
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 18, 2023

Hi Amonida,

I didn't find an account linked to your current email, 

I'm going to open a ticket for you and then we can discuss your case mentioning personal information. 

See you in a bit. :)

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