Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

INVOICE FOR 02 USERS INSTEAD OF 01

Katherine Rosmery Ventocilla Sanchez
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 4, 2026
The invoice shows a payment of $25 for two users when it is only for one user, please correct the invoice to $12.50 to proceed with payment.

1 answer

0 votes
Blair at Atlassian
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 5, 2026

Hi @Katherine Rosmery Ventocilla Sanchez Our billing team is looking into this for you on ticket CA-4045377. You should get a notification soon with a reply on the ticket. Thank you for your patience.

Katherine Rosmery Ventocilla Sanchez
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 5, 2026

ok, thank you. 

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events