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I want to change the trial plan and be on the free version from now on

Tomer Shalev
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January 7, 2025

 

I want to change the trial plan and be on the free version from now on- Dilan

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Shari Barchus
Contributor
January 7, 2025

Hi Tomer,

Yes you can do that, even before the trial ends. First, make sure that the number of active users you have currently for the product, are 10 or less (if you are using Jira or Confluence), and 3 or less (if you are using Jira Service Mgmt).  Next, follow the steps in this article:

https://support.atlassian.com/subscriptions-and-billing/docs/manage-your-bill-for-standard-and-premium-plans/#Moving-from-a-paid-plan-to-a-Free-plan

Let me know if that works OK for you.

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