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I want to cancel my premium free trial and only 2 days are remaining before it ends

samikshayadav112
samikshayadav112
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January 22, 2025

I tried billing and subscription option but it doesn't show anything related to trial premium and also showing admin access errors 

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Sahir Maharaj
Sahir Maharaj
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January 22, 2025

Hello @samikshayadav112

Based on my understanding, you can cancel a trial through Billing & Subscription settings.

If the free trial doesn’t appear, ensure you’re logged in as the admin and navigate to the correct product settings.

If you still face issues, escalate the request to Atlassian support: https://support.atlassian.com/contact/#/.

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