I want a free subscription. i have se;ected it in the compare plans page but i dont see it chaning.

[ThusathmiAtlassian]

I dont want to have a premium. and i really dont want to pay for somehting i am not going to use. can you please check my account and then make it a free tier account?
thank you. my email is [email address removed for privacy]

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Edit: Email addresses were removed from the post to avoid sharing personal information publicly and to align with the Atlassian Community Rules of Engagement.

[Tomislav Tobijas]

Hey @ThusathmiAtlassian ,

I'm guessing you are on a Trello Premium trial at the moment? If you navigate to Workspace > Billing is there an option to Change plan or something like Cancel subscription? 👀

If you haven't added a payment method and you're on free trial, your account should automatically downgrade to the Free trial when the trial expires (without any charges).

What you could also do is reach out to billing and licensing support here: Atlassian Support: Pricing, Billing & Licensing
You can select something like Your Account > Cancel cloud subscription and raise a ticket through that 🎟️

Cheers,
Tobi