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I suddenly lost access to my all long time used boards

Vilma K
May 25, 2026

I have long used account with bunch of boards and all my life in them. Today I connected to another account through email link (its for do not lost my account after 2yrs inactivity) and I was disconnected from my main account. I tried all the emails I have, they just creating new 'premium' account which I dont need. How to get back my account with all the boards? 
How to get non public support for it? 

2 answers

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1 vote
Answer accepted
Nivedhya Vikram1
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 25, 2026

Hi @Vilma K ,

I am raising a support ticket to assist you further with this issue. You will receive an email from our end with more details and next steps.

Thank you for your patience.

Vilma K
May 25, 2026

Thank you! <3

0 votes
Answer accepted
Vilma K
May 27, 2026

Great support! Thank you very much <3 

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AUG Leaders

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